Shipping Updates
For shipping delays or concerns about your order, stay informed here.
Shipping PolicyFast Delivery Despite Canada Post Negotiations
Oct 23, 2024 — Over the past months, Canada Post workers and the unions representing them have been in negotiations with the company.
Despite the efforts of Canada Post and the union representing their workers, a strike affecting their services may occur as early as November 3rd.
To avoid any service interruptions or inconvenience to our customers, Defender has decided to preemptively offer Purolator as our main shipping option. Don’t worry, the same free shipping initiatives will be applied on eligible orders! Should a strike be avoided or at its end, we will resume shipping with Canada Post.
While shipping with Purolator, we ask that you keep in mind they do not deliver to PO Boxes, Rural Routes, General Delivery, or Military address locations. Please choose a physical address for any shipments with Purolator delivery services.
You can always refer to our Shipping Policy for further courier details. For more updates regarding Canada Post Negotiations, click here.